Beach Plum Spa Policies

Spa Recommendations & Etiquette

Robes, slippers and personal amenities are provided along with complimentary fresh fruit, tea, coffee and Beach Plum jelly. In consideration of other guests we ask that all cellular phones and pagers are turned off while in the Spa. To ensure professionalism, only the client receiving service is permitted in treatment room. This is your time to relax and the therapist needs to focus on you. Advance reservations are strongly recommended. Reservation must be secured with either hotel confirmation number or major credit card.

Check-in

We suggest you arrive 20 minutes prior to your first appointment in consideration of all Spa guests and therapists. This will allow time to relax and de-stress. Late arrivals will not receive an extension of scheduled treatments and full value will be charged.

Facilities

Use of whirlpool tub and saunas in our pool areas are available to all Spa guests with a treatment of $100 dollars or more. If you would like to use facilities, please arrive a minimum of 30 minutes prior to your appointment time (restrictions apply). Facilites vary per location, please contact individual spa for details.

Gratuity Charge

For your convenience, an 18% gratuity charge will be automatically added to your service. Additional gratuity is at your discretion.

Cancellation Policy

As we reserve a room and therapist just for you, we ask that you adhere to our cancellation policy by providing 24 hours notice or the full value of your treatment will be charged. Time changes must be received at least 4 hours prior to appointment and must be rescheduled within the next 12 hours or full value of services will be
charged to your credit card. If you have reserved 4 or more services, a 72 hour cancellation notice is required or full value will be charged.

Spa Store

Continue your spa experience at home. Our boutique features body and skin care products, exquisite gifts and hair products.

Gift Cards

Our gift cards are an ideal year-round gift for any special occasion. Delight and nurture that special someone with any of our personalized body treatments, massages and facial treatments. Gift cards may be ordered by telephone, in person, or online. We are please to accept Gift Cards from any one of our businesses (Cape Codder Resort and Spa; The Dan'l Webster Inn and Spa; John Carver Inn and Spa; Hearth 'n Kettle Restaurants; Catania Hospitality Group).